Privacy Policy

Last updated: April 14, 2023

1. Introduction

Kolkata Leather World ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kolkataleatherworld.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Site, and information from third-party sources, as described below:

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

Create an account or profile
Make a purchase
Sign up for our newsletter
Participate in surveys, contests, or promotions
Contact our customer service
Post reviews or comments
Submit a job application

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

2.2 Information We Collect Automatically

When you access or use our Site, we automatically collect certain information about you and your device, including:

Log Information: We collect log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about the precise location of your device with your consent, or your approximate location based on your IP address.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies, including cookies and web beacons, to collect information about your use of the Site, including your browsing behavior and preferences. For more information about our use of cookies, please see our Cookie Policy.

2.3 Information We Collect from Other Sources

We may obtain information from other sources and combine it with information we collect through our Site. For example, we may collect information about you from third parties, including but not limited to social media platforms, data enrichment providers, and publicly available sources.

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

Provide, maintain, and improve our Site and services
Process and fulfill your orders, including sending order confirmations and shipping updates
Manage your account and provide you with customer support
Send you technical notices, updates, security alerts, and administrative messages
Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
Personalize your experience on the Site and deliver content and product recommendations
Monitor and analyze trends, usage, and activities in connection with our Site
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property
Comply with legal obligations and enforce our terms and policies
Carry out any other purpose described to you at the time the information was collected

4. How We Share Your Information

We may share your information as follows or as otherwise described in this Privacy Policy:

With vendors, service providers, and consultants who need access to such information to carry out work on our behalf
With business partners who offer products or services jointly with us or who are part of a promotion you have chosen to participate in
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Kolkata Leather World or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Between and among Kolkata Leather World and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your online account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site. For more information, please see our Cookie Policy.

7.3 Promotional Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.4 Mobile Push Notifications

With your consent, we may send promotional and non-promotional push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

7.5 Your Data Protection Rights

Depending on your location, you may have the following rights:

The right to access personal information we hold about you
The right to request that we correct inaccurate or incomplete personal information
The right to request that we delete your personal information
The right to restrict the processing of your personal information
The right to data portability, which allows you to obtain a copy of your personal information
The right to object to our processing of your personal information
The right to withdraw consent at any time for processing based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Kolkata Leather World is based in India, and we process and store information in India and other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

When we transfer personal information from the European Economic Area, United Kingdom, or Switzerland to other countries, we use appropriate safeguards to ensure the protection of your personal information.

9. Children's Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Site prior to the changes becoming effective. We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Kolkata Leather World
123 Leather Lane
Kolkata, West Bengal 700001
India
Email: privacy@kolkataleatherworld.com
Phone: +91 98765 43210

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

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