Frequently Asked Questions

Find answers to common questions about our products, ordering, shipping, and more

Additional Resources

Explore these resources for more detailed information

Product Care Guides

Detailed guides on how to care for different types of leather products to ensure their longevity.

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Size Guides

Comprehensive size guides for belts, wallets, bags, and other accessories to help you find the perfect fit.

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Customer Support

Contact our dedicated customer support team for personalized assistance with any questions or concerns.

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Popular Questions

Quick answers to our most frequently asked questions

How long will my leather product last?

With proper care, our leather products can last for decades. The lifespan depends on the type of leather, frequency of use, and maintenance. Regular cleaning and conditioning will significantly extend the life of your leather goods.

Are your products made in India?

Yes, all our products are handcrafted in our workshops in Kolkata, India. We take pride in supporting local artisans and preserving traditional leather crafting techniques that have been passed down through generations.

Do you offer gift cards?

Yes, we offer digital and physical gift cards in various denominations. They can be purchased online or in our stores and are valid for one year from the date of purchase. Gift cards can be used for any product or service we offer.

How do I clean my leather bag?

For regular cleaning, wipe your leather bag with a soft, dry cloth. For deeper cleaning, use a leather-specific cleaner and follow up with a conditioner. Avoid water, household cleaners, and direct sunlight. See our detailed care guides for specific instructions based on leather type.

Still Have Questions?

Our customer support team is here to help. Reach out to us through any of these channels.